Information regarding the Coronavirus (COVID-19)

Due to the COVID-19 pandemic, we are taking the following precautions to protect our patients, staff, and providers.

Procedures:

We are following all federal and state guidelines for offering procedures in our center. Our Endoscopy Center is open for procedures.

For procedure appointments, we ask that you limit the number of accompanying adults to one; they may not remain in the waiting room during your procedure. All patients and visitors (and our employees) are required to wear a facemask to enter the center. Everyone will be screened upon arrival. Anyone experiencing any COVID-19 symptoms will not be allowed to enter.

Clinic visits:

We are offering both in-person and virtual office visits. For virtual visits, patients need to have access to a device with a camera and microphone. You do not need to download anything, you can see the instructions for video visits here. To schedule a clinic visit, please call our scheduling department at 503-229-1883.

Our Infusion Center remains open.

If you are scheduled for an in-person appointment and you are experiencing symptoms like a fever, cough, and shortness of breath we ask that you reschedule your appointment.

Calling the office:

Our phone hours are 8:00am-5:00pm, Monday-Friday. We appreciate your patience when calling the office as we have been facing challenges with staffing due to the COVID-19 pandemic. If needed, please leave a message and we will return your call.

If you have been seen by one of our providers in the last year and would like to schedule a follow-up appointment, you can now do so through MyHealth.  

To learn more about COVID-19, or to find the latest information:

 

A note regarding our employees:

Our employees are HEROS!

Please treat them with kindness and patience.

Many of our staff have been working throughout this pandemic, despite facing their own personal stress over the last 2 years. They come in every day to ensure that we can provide you with the important and safe care that you deserve.

Just like many organizations across the country, we too are experiencing days where we are shorter staffed, which may cause us to be slower than we would like in responding to messages and phone calls, or there may be a delay in being seen. We are committed to providing you with respectful care and communication and ask for the same in return. We are continuing to identify ways that we can improve our care and communication while managing hiring shortages and pandemic-related staffing challenges.

Thank you for trusting us with your care and for being patient while we all work through this pandemic together!