Frequently Asked

Frequently Asked Gastrointestinal Questions in Portland

On-Line Services

Do you have on-line internet services available?

Our “Patient Portal” is a 24-hour, free internet connection to Northwest Gastroenterology Clinic, LLC, that allows you to access your health records any time of day.

Is my information secure?

Yes. Safeguarding your information is a priority for us. To ensure the security of our personal information, we use industry standard encryption to prevent unauthorized access to data

What browser can I use to access the website?

You may use any Windows compatible browser. (Microsoft Internet Explorer v6.0 or above)

Are any special settings required?

Yes, you must set your browser to handle stored pages correctly. This is typically set correctly and usually does not need to be changed. To check this setting from within Internet Explorer:

  1. Select the Tools menu, and Internet Options.
  2. In the Temporary Internet Files Section, select the Settings Option.
  3. Ensure that “Check for newer versions of stored pages” is set to “Automatically”.

What information does the Patient Portal allow me access to?

  • Medical records
  • Current medications
  • Laboratory results
  • Stated allergies
  • Health conditions

What am I able to do on the Patient Portal?

  • Request an appointment
  • Update your pertinent address information
  • Review and update insurance information
  • Download online patient forms for print
  • Request prescription refills
  • Contact your physician
  • Contact clinic staff
  • Pay your bill online

How do I access the Patient Portal?

To Access Patient Portal:

  • Visit the home page
  • Click on “Patient Portal & Appointments” tab in
    the header.

First-time users:

  • Click on “Register” to accept the terms of use and complete the registration.
  • Review the welcome letter that will come to the e-mail address you provided at registration, or call (503) 229-7137 to access your PIN number.

Already registered users:

  • Login with User ID, E-mail and secure password

Northwest Gastroenterology Clinic, LLC & Endoscopy Center Fact Sheet

  • Northwest Gastroenterology does 300 colonoscopies and 150 endoscopies per month
  • 40% of our colonoscopies are done for colon cancer screening
  • The cecum is reached in > 99% of colonoscopies
  • Poor preparation interferes with 1% of colonoscopies
  • Complications of colonoscopies is < 0.1% in screening patients
  • Adenoma detection in screening patients is 28%