Frequently Asked
Questions

Our “Patient Portal” is a 24-hour, free internet connection to Northwest Gastroenterology Clinic, LLC, that allows you to access your health records any time of day.

Yes. Safeguarding your information is a priority for us. To ensure the security of our personal information, we use industry standard encryption to prevent unauthorized access to data

You may use any Windows compatible browser. (Microsoft Internet Explorer v6.0 or above)

Yes, you must set your browser to handle stored pages correctly. This is typically set correctly and usually does not need to be changed. To check this setting from within Internet Explorer:

1. Select the Tools menu, and Internet Options.
2. In the Temporary Internet Files Section, select the Settings Option.
3. Ensure that “Check for newer versions of stored pages” is set to “Automatically”.

• Medical records
• Current medications
• Laboratory results
• Stated allergies
• Health conditions

• Request an appointment
• Update your pertinent address information
• Review and update insurance information
• Download online patient forms for print
• Request prescription refills
• Contact your physician
• Contact clinic staff
• Pay your bill online

To Access Patient Portal:

• Visit the www.nwgastro.net home page
• Click on “Patient Portal & Appointments” tab in
  the header.

First-time users:

• Click on “Register” to accept the terms of use and complete the registration.
• Review the welcome letter that will come to the e-mail address you provided at registration, or call (503) 229-7137 to access your PIN number.

Already registered users:

• Login with User ID, E-mail and secure password

• Northwest Gastroenterology does 300 colonoscopies and 150 endoscopies per month
• 40% of our colonoscopies are done for colon cancer screening
• The cecum is reached in > 99% of colonoscopies
• Poor preparation interferes with 1% of colonoscopies
• Complications of colonoscopies is < 0.1% in screening patients
• Adenoma detection in screening patients is 28%